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Top Questions

We want to help as many people as possible during these extraordinary times. Therefore we are offering parts of our online therapy platform for free.

Our paid subscriptions starts at just $31.96/week (including our 20% discount first month), you will get access to our online therapy program including daily contact with your therapist that will help you through your day-to-day challenges (Monday-Friday). That is less money than you would normally pay for one face-to-face therapy session.

To make it convenient for you, we offer three subscription alternatives that give you varied access to our online therapy services, depending on your specific needs. You can upgrade or cancel your subscription any time with the click of a button. We accept standard credit/debit cards and PayPal.

Choose the subscription plan that suits your needs: 20% discount first month!

Once you sign up, a personal therapist will be assigned to you. This person will be by your side from the beginning to the end. If you wish to change to a new therapist, simply send us an email from here »

The therapists at Online-Therapy.com have a wide range of credentials (academic degrees, licenses or certifications) and many hours of hands-on experience. Once you have signed up, you will be able to read your therapist's full profile from your dashboard by clicking on "Your Therapist".

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It really depends on your situation. However, we recommend that you use our services for at least one month in order to have time to process everything. Some clients just need guidance from the program and therapist for a few weeks to get back on the right track. However, others need more ongoing help and stay with us for about a year.

This is a very individual choice that depends on your needs and preferences. Some clients spend several hours per day on their program, while others feel that a few hours per week is sufficient. It is important to remember that you have had your whole life to learn and unconsciously process negative behavior. It will take time and considerable practice to reprogram your frame of mind.

This is a very individual choice that depends on your needs and preferences. Some clients spend several hours per day on their program, while others feel that a few hours per week is sufficient. It is important to remember that you have had your whole life to learn and unconsciously process negative behavior. It will take time and considerable practice to reprogram your frame of mind.

General Questions

We are a dedicated online-based team of consultant therapists, cognitive behavioral therapists, practitioners and support staff that collaboratively works to help people in need of emotional support.

Our whole operation is based on cognitive behavioral therapy (CBT), which is one of the most commonly used psychotherapeutic approaches for treating mental health problems. CBT helps you to identify, challenge and overcome your dysfunctional thoughts, behavior and emotions. Our "raison d’être" is to help people get happier, wherever you are in the world.

By signing up for our services, you will have full access to our online therapy program, that is divided into 8 sections. Each section includes all the information and hands-on tools that you need to identify, challenge and overcome your problems. The sections are available as video (guided by Dr. Elizabeth Lombardo, PhD), audio and/or text. Your subscription also includes daily contact with your therapist (Monday-Friday), your daily journal and activity plan, yoga & meditation videos and tests to see your progress.

You will have unlimited communication with your therapist through messages and the worksheets in each section. If you have a standard or premium subscription, your membership also includes one 30-minute chat session per week (two chats per week if you have the premium subscription). The chat sessions are available as video, voice only or text. For the full details click here »

Evidence-based – based on proven, well-researched treatments within the cognitive behavioral therapy (CBT) approach. Read more about CBT online »

Qualified & experienced therapists - our therapists have a wide range of credentials (academic degrees, licenses or certifications). Margaret Sweet, the head of our therapists, has, together with the team, helped thousands of people to overcome their difficulties. Read all reviews »

Fully supported - it is much more than just chat (which many other companies offer). Our services include daily contact with your therapist, easy-to-follow structured information and tools such as the activity plan and your daily journal, follow-ups to see your progress, yoga & meditation videos, access to the forum and weekly tips on our blog.

Affordable - with our services, you get full support from your therapist. For the same price, you would normally not be able to meet with a face-to-face therapist.

Accessible & time saving - there is no need to travel to your therapist’s office. You can get help from wherever you are in the world.

Private & anonymous you do not need to expose yourself face-to-face in the waiting room or in a therapist’s office, which some people find very unpleasant.

Secure & confidential - your work is transferred end-to-end encrypted to our secure server, where only you and your therapist can access it.

Yes! Studies show that online cognitive behavioral therapy (CBT) is just as effective as traditional face-to-face therapy. Our work process is based on CBT and provides you with the information, tools and guidance that you need to overcome your problems, with the help of your therapist. Learn more about CBT online »

We have helped thousands of satisfied people to overcome their difficulties and our program has an average rating of 4.7 out of 5 stars. Read all reviews »

Your therapist is normally online eight hours per day (Monday-Friday). We always try to match you with a therapist with working hours that fit your time zone.

The staff, including customer service, is online and ready to assist you virtually 24 hours per day (Monday-Friday).

Couldn’t find what you were looking for?

Just ask, we’re here to help you! Please contact us using email or live chat with your questions.

Our supporting staff is just a click away!

Join the thousands that have become happier!

Our online therapy service has received an average rating of 4.6 out of 5 stars.

Now it’s your turn to get more joy in your life.